Delivery and returns

SHIPPING POLICY

Delivery times and prices are calculated at the payment stage according to your postal address.

Please note that orders in Geneva benefit from free delivery.

RETURN AND EXCHANGE POLICY

Due to the personalized nature of our custom made products, we are unable to accept returns or issue refunds.

However, every purchase includes a size adjustment fee. If you require an adjustment, please contact us via email at mademoisellem.eb@gmail.com with the details of your request. We are committed to working with you to ensure your item is perfectly tailored to your needs.

We thank you for your understanding and your trust.